Effective date: November 6th 2025
1. Introduction
DesignPro Remodeling (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and your choices.
2. Information we collect
We collect information you give us and information collected automatically:
Information you provide. Name, email address, phone number, address, project details, and any other information you submit through our contact form, quote requests, calls, texts, or emails.
Communications. Messages, photos, files, and consent choices you provide when you contact us.
Automatically collected information. IP address, browser type, device information, pages visited, referral data, cookies, pixel data, and conversions (from tools such as Google Ads and Facebook pixel).
Third-party sources. Information from ad platforms, analytics providers, partners, or public sources.
3. How we use your information
We use personal information to:
- Respond to and follow up on inquiries and requests.
- Provide, operate, and improve our services.
- Send appointment confirmations, service messages, and transactional communications.
- Send marketing communications by email or text when you opt in.
- Measure ad performance and run targeted ads and remarketing via Google, Facebook, and similar providers.
- Maintain our CRM and sales pipeline.
- Comply with legal obligations and protect our rights.
4. Consent for marketing, email and text messages
When you fill out our contact form you may be offered checkboxes to opt in to email and SMS/text follow-ups. By checking those boxes and providing your phone number or email you expressly consent to receive marketing and informational messages from DesignPro Remodeling, including automated texts. Consent is not a condition of purchasing goods or services.
Message frequency varies. Standard message and data rates may apply. To stop receiving texts, reply STOP or follow the opt-out instructions in any message. To stop emails, use the unsubscribe link in the email or contact us at the address below.
5. Cookies, pixels and tracking technologies
We use cookies, web beacons, pixels (including Facebook pixel), and similar technologies to collect information about site use and ad performance. These technologies enable conversion tracking, analytics, and targeted advertising. You can manage cookies via your browser settings and opt out of personalized ads through your Google Ads or Facebook ad settings.
6. Who we share information with
We may share personal information with:
- Service providers and vendors who perform services for us (CRM providers, email and SMS vendors, hosting, analytics, ad networks).
- Advertising partners (Google, Facebook, and similar) to support ad delivery and remarketing.
- Legal and regulatory authorities when required by law.
- Third parties in connection with a corporate change such as a merger, sale, or acquisition (with notice where required).
We do not sell your personal information for money. If applicable law defines “sale” differently, we will disclose any sales in compliance with that law.
7. Security and data retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. We retain personal data only as long as needed for the purposes described and to comply with legal obligations.
8. Your rights and choices
Subject to local law, you may have the right to: access, correct, update, or delete your personal information; restrict or object to processing; and receive a copy of your data. You can opt out of marketing communications at any time via the unsubscribe link, replying STOP to texts, or contacting us at the address below.
9. Children
Our site and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information we will take steps to delete it.
10. Third-party links and services
Our site may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing information.
11. Changes to this policy
We may update this policy. We will post the updated policy on this site with a new effective date.
12. Contact us
For questions or issues about this policy or your data, email: office@designproremodeling.com.